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Help Question

Why hasn’t my deposit bonus been issued yet?

There are two reasons you didn't receive your deposit bonus:

  • You didn’t successfully redeem the coupon required for the bonus.
  • You’ve redeemed a match bonus and must make a deposit to trigger the bonus.

First, make sure you’ve activated that deposit bonus by checking your ‘Active Bonuses’ on the Rewards page. Then Make a Deposit to activate the bonus.

The deposit has to be completed in a single transfer and includes the full amount required to trigger it.

 

CHECK YOUR ACTIVE BONUSES

 

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